Testimonials

A few words from some of
our many happy customers

Our Satisfied Clients
Thanks for the new device; I appreciate you upgrading me to the newer pendant that you are now offering. All the lights perform as they should and there is a clear, friendly voice at the other end when I test it. I will follow the directions for placing the pendant on the charging cradle.
Evelyn W​.
Connecticut
I have had the misfortune of falling twice, but thankfully there was some there to help me... I thought about what would have happened if I was alone? I checked around after hearing about these pendents, I chose the one from Emergency Life Line West because it fit my lifestyle the best and it came highly recommended. I wear it all the time now and know when I need help,
I have it at my fingertips
Bob G.
Las Vegas
Thanks for the new device; I appreciate you upgrading me to the newer pendant that you are now offering. All the lights perform as they should and there is a clear, friendly voice at the other end when I test it. I will follow the directions for placing the pendant on the charging cradle.
Evelyn W​.
Connecticut
I have had the misfortune of falling twice, but thankfully there was some there to help me... I thought about what would have happened if I was alone? I checked around after hearing about these pendents, I chose the one from Emergency Life Line West because it fit my lifestyle the best and it came highly recommended. I wear it all the time now and know when I need help,
I have it at my fingertips
Bob G.
Las Vegas
I wanted to say thank you for providing such a good product and service. As I have recently started living alone, I felt concerned because I no longer had the security of someone else being around should anything happen to me. Once I got your product, I became at ease in my new situation. Just knowing that I had an easy way to get help if needed gave me the reassurance I was looking for. Even though I am in good health, my worry was that if I had a health issue or even a fall it would be an issue since I was alone (as I have had a few health issues over time). It really made it a non-issue for me. Just to provide you some feedback; the people who answer the call when I have tested my unit after charging are great. They know exactly who I am and what I might need –they do a really nice job.Please feel free to share this with other people who might want to know what an actual user had to say.​
Rich K.
California
It was a pleasure meeting with you and Adina. I now feel more confident being alone. You may recall, I was wearing the “Connect America” pendant, when I fell in my bathroom and couldn’t get up and needed assistance, my former monitoring system failed me, they couldn’t hear me nor could I hear/speak with them. We demonstrated your product together as I walked all around my house and outside testing it out and was very pleased with it. I also like the fact that the device will let you know if the battery is running low, with the other unit I never knew if the battery was ok unless I called the monitoring station.
Glenda R.
Nevada
I wanted to let you know one of my clients is extremely satisfied with your service. She raves about your response people and appreciates that they are very nice, thorough, and address her by name when she tests her unit. She also loves the lockbox and says it gives her peace of mind knowing they don’t have to break down the door to get to her in an emergency, which was her main concern before she was referred to you.
Emily W – Social Worker
Nevada
I’m writing you to inform you that my father passed away this weekend after being in assisted living and I am finally able to return the equipment to you. I wanted to take this opportunity to express that your product and service are exceptional. We’ve recommended it to our friends several times.
Andy B
Nevada
I did extensive research for over 18 months before deciding on which service to utilize for an emergency alert button. My findings showed that the best fit for the needs of my elderly Mom was Emergency Lifeline West. One of the features that impressed me was the ability to be protected regardless of location. And, that her location could be pinpointed to wherever she was. For several years we have been a customer of Adina Rae and Emergency LifeLine West. First for my mom, then my husband, and now for myself. I have been very impressed with the service and equipment provided. On the several occasions we have required emergency help they have taken wonderful care of us. In fact, they have gone above and beyond to communicate with our emergency contacts when Mom had to be taken to our local hospital. They dispatched an ambulance and they stayed on the line until EMS arrived. I have recommended their service to several of my friends who have also become Adina’s customers. If you are considering Emergency LifeLine West, I urge you to do business with them. Their integrity and responsiveness have been exceptional.
Minnie B
Nevada
I’m writing to recommend the services of Emergency Lifeline West. My parents who are in their eighties have been using the service for the past 5 years. They liked the fact that the company is locally based in Las Vegas and that Adina came out to personally set them up with the device. Whenever one of my parents had any questions, Adina and Rick were prompt in responding and addressing any and all their concern. They provide wonderful customer service, are thorough and extremely attentive. Last November, my dad passed away while sleeping, my mom used the unit and help was on its way very quickly. We were all so impressed. My Mom continues to have the service and keeps her pendant by her side and knows she’s in good hands.
Vicki L
Nevada