The microphone in your MXD Alert System unit is sensitive enough to hear voice communication around corners and in other rooms of your home.  You do not need to be in the same room with the MXD Alert System unit for the response center to hear you!  Your MXD Alert System unit’s audio system is engineered to provide for an increase of up to 83 times the normal volume. 

After connecting to the response center, your MXD Alert System unit shifts to a voice communication mode.  The MXD Alert System usually operates in duplex mode, where both the attendant and you can talk at the same time.  Some response centers can also place the MXD Alert System in simplex mode and switch the unit between “talk” and “listen” modes.  Simplex mode can greatly improve the clarity and range of communications between you and the attendant during certain situations. 

Your SOS Button may be worn as a necklace or a bracelet.  Both styles are waterproof and should be worn in the bathtub and shower.  Your SOS Button uses an indicator light to display the status of its internal battery.  While your SOS Button is being pushed, a green light will indicate that the internal battery is good.  A red light indicates that the internal battery may be weak. 

Your MXD Alert System unit is equipped with an internal rechargeable battery.  The battery provides constant power to your MXD Alert System unit for up to 27 hours if power is lost.  The MXD Alert System constantly monitors its battery condition when the unit is being powered by its battery.    The MXD Alert System can also be programmed to send notifications of when it is running on battery power, when that battery is getting low, and when the battery is no longer able to continue powering the unit.